We are not responsible for the content on, or privacy practices of, any other website to which this Site links or that links to this Site.
www.coollpet.com collects both personally identifiable information and non-personally identifiable information. A non-exhaustive list of examples of such information is name, shipping and billing addresses, phone number, email address, credit card information, and customer preferences data. When you place an order, submit your account information, or participate in www.coollpet.com promotions or surveys, our Site collects your personal information such as your name, e-mail address, mailing address, and payment information (credit card numbers and banking accounts). www.coollpet.com will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the Site (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations. In addition, we maintain a record of your purchase history, product interests, and whatever other membership details that might enable us to improve your shopping experience. Analytics such as Site use and traffic patterns are also considered to help us improve the design of our website, the products we make, and the exclusive services we offer. At www.coollpet.com, we understand and recognize that we must maintain and use customer information responsibly. Please note: You are not required to submit any information to our Site. However, without providing the requested information, you may be unable to access certain features of our Site, including viewing our showroom, placing an order, or logging into any other www.coollpet.com membership-related services.
Like most other websites, www.coollpet.com uses cookie technology throughout this Site and we may obtain certain types of information when your web browser accesses the Site or advertisements and other content served by or on behalf of the Site. A cookie is a small removable data file that is stored by your web browser on your computer. Cookies are used to provide customers with tighter security, customized content, tracking of orders, and shopping cart items. Unfortunately, customers who turn off cookies in their browser settings will not be able to shop from this Site.
Web data is collected to monitor user trends on our Site. Analytical data such as hits to our server, traffic patterns, and page views shows us where our audience is coming from and how they interact with us online. This type of collected information does not personally identify specific Site users. In addition, like most websites, our Site may utilize “web beacons,” “pixel tags” or other tracking technologies to help us study the actions of our users through non-personally identifiable information. This data may be aggregated with similar data collected from other users to help us improve www.coollpet.com services and our overall Site experience.
Using Facebook as well as other Site connection methods, we may utilize your personal data to better your individual www.coollpet.com experience. We take your privacy seriously and abide by all Facebook terms, policies, and agreements. Your data is kept secure and no actions are taken on your behalf without prior permission.
INFORMATION SHARING WITH OTHER PARTIES
www.coollpet.com may also share your personally identifiable and/or your non-personally identifiable information, including your name, address, email address, and any transactions you conduct on our Site or offline with us with a third-party advertising partner and its service providers in order to deliver you advertising tailored to your interests when you visit certain other websites. Our advertising partner makes the data we provide anonymously.
www.coollpet.com will never rent or sell your e-mail address. We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law. If for any reason you choose to access a third-party website linked to our Site, you do so at your own risk. We are not held responsible for how these outside parties collect, use, protect or disclose the information you provide them. Credit card information is captured and sent to a third-party payment processing company which itself keeps credit card information secure. Credit card information is not stored on our server in any form. We and/or the third-party payment processing company reveal only the last four digits of your credit card numbers when confirming an order. Of course, we and/or the third-party payment processing company transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. Age Requirement www.coollpet.com is intended for users who are 18 years of age and older. If you are under the age of 18, you are not permitted to submit any personal information to us.
We employ top physical, electronic, and administrative safety measures to assist us in protecting your personal information and credit card data. These safeguards help us to prevent fraud and unauthorized access as well as maintain data accuracy. In addition, we use professionally reasonable efforts to block access to your personal information from www.coollpet.com employees and corporate partners to ensure your personal information is always kept safe.